Saturday, January 10, 2009

singtel's MP3 Music Pack.

i received an sms yesterday, from SingTel service, saying my subscription for "MP3 Music Pack" will expire on 12/01/2009. i was like, what? i didnt subscribe to anything! then i remembered i had just re-contract my mobile line on 12/12/2008, so i went to find the re-contract agreement letter. the fine print at the bottom said "customers will enjoy 1st 30 days free subscription for MP3 Music Pack with the purchase of the music mobile phone. $5.35/mth applies thereafter. subscription will continue until customer unsubscribe form the service. dial *1626 to unsub"

what the f##k?? i went to seach on the internet for such a package, and i come across forums and discussions boards, seemed like ALOT of people are having this problem, and some even had difficulty to unsubscribe the service. some didnt know, until they realised they have been charged for 3mths.

anyway, i dialed *1626. an sms came in, saying i have to reply with services i wanted. i replied a "7" which is to unsub from content services. another sms came in, i had to reply "1" to unsub from Music Pack. then ANOTHER sms came in, it said "reply Y to confirm the unsubscription".. wah lau! and all these smses are to a 6 digit number. which probably means i will be charged extra cents for replying these smses. WAT THE F$$KIN HELL?? now i have to pay to unsubscribe from a service i did not even want to have? whats their problem?

i am very angry with the way SingTel do things. i know the fault is probably with the 3rd party services and contents. but SingTel actually allowed this kind of FORCED subscription? so not cool. i should not have re-contracted with them.

4 comments:

Ryls said...

yea same thing...they ask you to unsub immediately and when you r all done with unsub-in..dey reply u with a msg statin tt dey will only unsub at the end of the month wth!

shenlong said...

yah...u blog..this...thanks for the info...

shenlong said...

Hi...did google search on this...and ur page came our... coolz....

Thanks for your info... I help my dad recontract and got this sms... sianz...

Anyways...ur site is informative...THANX!

Bluebearies said...

thanks! do you have a blog too? maybe we can be friends and exchange pointers. hehe